Did anything go wrong?

Did anything go wrong?
or
Do we refuse to accept the reality of the Binary Economy?

In a recent TV Interview http://www.msnbc.com/the-daily-rundown/watch/economic-model-failed-in-2008-says-greenspan-94106691726 Mr. Greespan stated that he has been working on an ideology for more than forty years that “people behave in their own self-interest”. He has now come to the conclusion that this assumption is wrong or false.
Before rejecting the well-established principles of classical economics, it may be prudent to look at such conclusion in light of the rules of operation in the Global Economy. What happens when the playing field for the investors is across the globe (which includes capitalism, socialism, communism and dictatorship and everything in-between), while all the workers – wage earners – are constrained to the opportunities limited to the national boundaries and the rules and regulations pertaining to the country they live in? Have we come to a point, where the needs of the investors and the needs of the community or nation where the investors live are no longer congruent? Under these new rules what does self-interest really mean? May be there are two self-interests: of the investors (across the globe) and the wage earners in each country ? May be they are mutually exclusive? May be they are binary?
Mr. Green span correctly concluded that the “Income in-equality is very significant. There are two segments of the population: Those who earn their income through wages and salaries, who are also called as production and non-production workers. The income for the average worker in any category has been flat and extremely dampened; Then the second category of workers who gain their income from the value of the assets. The income for this category – the investors – have been climbing steadily”.
When asked what to do about this, Mr. Greenspan replied, “It is mostly the Government acting in a manner that is creating the uncertainty and the sluggish US economic growth. No simple Government program will change the income inequality”.
Somehow he believes that under right climate the investors will find their courage to invest aggressively to grow the economy in a way that creates prosperity for all. He fails to ask the questions: Why it is not in the self-interest of the investors to continue to reap more rewards? Why is it in their self-interest to do something to address the income in-equality? In the Global Economy, the investor’s self-interest to acquire more wealth across the globe and the prosperity through high wage workers in larger numbers may be in conflict with each other?
The reality is that we now live in a Binary Economy. In this economy there are four distinct classes of workers: The physical laborer (the worker in Walmart who stocks the shelves or the worker in FedEx distribution center who sorts the boxes or the worker in McDonald’s who flips the burgers); the Information worker (who works in call centers and those who follow the script given to him/her), the Professional who creates and implements something new all the time and gets paid for it and finally the Investor.

How is work changing

Of these four, the first two groups – physical labor and information worker – who are also generally the poor and low income workers will see stagnant wages since they bring no additional value in this new economy even through their years of experience. All their jobs will continue to be relentlessly de-skilled, standardized and automated (through programmable automation like the drones to deliver packages or self-guided robots). That is the power of the evolutions in Digital technology. The Genie is out of the bottle. There is no way to put it back in the bottle! Their chance of getting ahead in the economic ladder and growing into a middle class are less to none, as the statistics for the past few decades bears out. Increased minimum wages and social safety net may be their only way out. Only Government programs can change their economic lot.
The global finance, a version of Global Economy is also here to stay forever. Hence the investors will continue to do well, since their playing field and resources accessible to them are not limited to any one nation and its boundaries. This so called global capitalism is also enabled thanks to Digital Technology. Those with some non-wage income – through mutual funds, 401K investments, etc. – will do well as they chase the coat tails of the rich investors.
This brings us to the last group – the professionals. There were the days where the professional invented one new product or had the tricks up the sleeve for one process or some special know-how. Since it was in his/her head or in the private file folders, investors needed them for life time. Not anymore. As soon as they have documented their idea, it is available for everyone to use, across the globe, thanks to Digital Technology enabled capabilities. They need to start on the next one and continue this chase relentlessly. Their economic future will largely depend on: do they choose to be passionate to identify and create and implement a relentless stream of new solutions? We call this passion and the skills required for that as the Transformational Skills. If yes, they will be seen as valuable by the investors and hence may continue to climb the economic ladder. Or, do they choose to be a one trick pony and after that merely take orders and carry out assigned tasks? If yes, they will be mercilessly pushed into the category of low wage information workers, consistent with their low value addition. Investors will have no mercy for their economic wellbeing. It is only rational and consistent with the basic principle of classical economics: People behave in their own economic self-interest.
It will require Government to protect the self-interest of the workers whose income comes from salaries and wages. These are also the large body of the middle class as well as the consuming public in any nation. They are not the traditional unionized workers. They are everyone but the investors. They are the 99%
The Government can be the intervener creating programs that educates everyone on their self-interest to become “Transformational”. It is not a matter of more of the same education. Instead it has to be more and yet different education. Government can also start programs that create employment in areas where the investor’s self-interest may not be the driver. These include seed efforts for exploitation of new areas for economic activity, Research and Development investments to explore basic sciences – to expand advancements in the technology base beyond Digital technology, health and environmental sciences, infrastructure investments, etc..
It may not be the uncertainty of Government policies that is slowing the US economic growth. Investors always will know how to take risks, whatever the climate they face. It is in their economic self-interest to do so. The key question to address may be: Have the wage earning workers learned the rules of the new game?
We now live in a Binary Economy. Job-less recovery, high reward for investors from across the globe, high wages for a selected few – also from across the globe – who deliver a constant stream of new solutions, productivity growth through the work of these few that eliminates the need or lowers the wages for many more workers and resultant income in-equality are the basic features of this economy. In this new economy, growth in terms of GDP and low unemployment or decreasing the wage gap may not be congruent.

Critical issues facing Organizational Development

I came across this blog prost recently: December 10, 2013http://www.blog.gr2010.com/?author=1The regular script and Bold highlights are by the original author. I have underlined a few important passages.

The items in Italics  are my comments and links.

Best wishes

Dr. K. (Subbu) Subramanian, President, STIMS Institute Inc.

1) organizations are war zones in which people struggle not to join the ranks of the unemployed. Few people expect to have job satisfaction; “satisfaction” is having a job. Since market conditions favor the employer and not the employee, people are no longer all that important. People have become spare parts.

This severe economic crisis, “organizations at war” and “people have become spare parts” is the reality in most developed nations, which are suffering the severe impact of the Binary Economy. This may not yet be the case in some startup companies or across the board in emerging countries, but it will certainly be the case for most established companies or businesses across the globe (it is becoming more of a case for IT sector also).

The cornerstone of OD was to align the individual with the organization and focus on creating an environment which is good for the individual and for the organization. Thus, the relevance of OD’s value proposition appears bizarre at the present moment.

Today OD has to focus on making sure each professional has the highest effectiveness – PE Score – which in turn translates to identifiable business impact. In other words, OD has to become “bottom up” rather than “top down”.

2) Professions should have professional standards. These professional standards serve as a balance and complement the commercial criteria by which professions are evaluat

We recommend the PE Score as the standard for all professionals and System Thinking and Transformational skills as the means to increase the PE Score.

So, a chartered accountant who has a thriving business but violates accounting practices will find himself in deep water.

Any scientist or engineer who is successful today will be in deep water soon, if they do not continue to exploit the principles of Science or Engineer pertinence to their profession. This is part of the System Approach.

OD is a poorly defined profession with no borders. There are no agreed upon professional standards. Thus, commercial standards are totally dominating how OD is practiced. OD has become a commodity, sold by an OD vendor, and the OD practitioner must satisfy the client. If the client does not know what he needs, this is irrelevant because you “follow the money” and deliver what has been ordered.

In most cases the client as well as the OD vendor is unaware that the needs of 21st century are not the same. They are Binary now: An organization to create a stream of New Solutions, and in parallel with an organization that can replicate known solutions in larger quantities. The requirements of these two parallel organizations – technical skills, people skills, risk taking, aptitude, System Thinking and Transformational Skills – are substantially different.

OD requirements for the two parallel organizations in the Binary Economy

Slide2

A cornerstone of OD was to “speak truth to power”. If one needs to “titillate” and please the “customer”, the ability of OD to deliver on one of its major principles is castrated.

The truth that needs to be spoken today is the emergence of the Binary Economy.  Requiring the above two parallel modes for OD. Customers are not aware of this or focused on this. The OD support providers are not aware of this or focused on this. This leads to the above conflict – need to titillate and inability to speak the truth – between OD Support provider and the clients.

3) OD was founded by White Western and European males, and the Western values of OD are in line with those of the founders: participation, openness, authenticity, delegation, team work. Organizations are now configured globally. In most of the world, there is more autocracy, more secretiveness, more discretion than is seen in the west; many of the values of OD are seen as parochial and irrelevant to the way people should operate, especially when they are threatened as people are in today’s economy.

These are not serious issues in the organizations focused on Replication Solutions (e.g): Large majority of Walmart workers or McDonald’s employees are not impacted by these issues of global cultures and management styles. But, this is true for professional workers (Scientists, engineers and managers, who work in global teams to create and implement New Solutions). The OD developmental requirements (see the Table above) for these professionals – engaged in New Solutions organizations – are nearly the same across the globe.

4) As OD “stands its ground” and waits for the economy to “recover”, other professions cannibalized OD. Change Management promises those in power that changes can be “managed” with a set of templates. HR is disguising itself as a “business partner”, has cast aside/betrays the lobbying for the human resource and often serves as management’s 5th column to “deal” and contain the human resource. Unions and organized labor may/will fill in the vacuum. Certainly in the country where I live, re-unionization is rampant.

This cannibalization is a reality in every profession. When the OD focus is largely for cost reduction, outplacement and out sourcing, then OD Providers serve this needs largely through Psychological counseling and rigorous training for effectiveness on standard tasks (such as speaking skills for call center employees). The Binary Economy requires structured and well executed OD development tools to growth the two parallel organizations at all levels in a diligent and sustained manner (and also in the right balance) unique to each company.

5) OD had a massive focus on communication. In organizations, people rarely talk too much anymore; they text and email and use portals. A major domain in which OD brought huge value is shrinking.

Knowledge (Academic, Sector/domain specific and Transformational), Experience and Inter-personal skills are the legs of any solution for OD. Of these, the Inter-personal skill requires effective communication. This small part of the skill development has been the major focus of OD, as mentioned above. But this view of the OD has to change. Instead OD has to become a system focused on a ladder of core capabilities, at the three levels: Individuals; Department/team; Enterprise/industry,  leading to an organization of T- shaped thinkers and problem solvers.

Slide2

T – Shaped employees,
organization and enterprise development.

Full of insights and valuable information for ambitious professionals

5.0 out of 5 stars

September 5, 2013,

By S. McFarlane

Amazon review

This review is from: Thriving in the 21st Century Economy Transformational Skills for Technical Professionals (Technical Manager’s Survival Guides) (Paperback)

As a young, aspiring professional I found this book to be an enlightening and informative read. It outlines the changes our economy has seen as a result of globalization and information digitization and details the new challenges we face. The book goes on to describe ways to manage careers and how professionals must adapt to the new binary economy (read the book to learn what a binary economy is!). It encourages you to think of ways to take ownership of your career and strategize ways you can become a value-add to an organization. The book details the significance of developing a common language “between those who have a need and those capable of recognizing the need as an opportunity” and emphasizes the critical importance of developing transformational skills to establish New Solutions (again read the book to learn about New Solutions!). Thriving in the 21st Century Economy is not a light read. To take full advantage of what this book has to offer and develop a strategy to foster life long learning, it requires you to focus and really think about the concepts presented. If you give it your full attention I have no doubt you will walk away with ideas that will help you thrive throughout your career.

Aidan Harney from Engineers Ireland reviews the book

Presentation1

http://www.engineersjournal.ie/engineers-need-transformational-skills-to-survive-today/

Dear Aidan:

What a wonderful and well written review! Thanks a lot.

Few additional thoughts as noted below.
Best wishes
Dr. K. (Subbu) Subramanian
You have hit the nail on its head in paragraphs 2 and 3.
Regarding “Common Language”, it is more than exemplary communication. It starts with a precise – rational and scientific understanding of the key words used  in each job, project, sector and domain and ensuring they truly reflect the intended meaning. As an example the word “product” means many things for the many people in a company! The word
” technology” is totally misused to mean “IT”, by almost every one – every pundit on TV, news, academia, …. Such misunderstanding or lack of understanding is a great source to discover new opportunities to fill the unmet needs!
Few other examples:  
  • Do we know what STEM really stands for?
  • There are hundreds of millions of $ in research spent in the name of “nano – technology”, but what is the “technology” – the science, engineering and strategy – here?
This publication may make uncomfortable reading for many  — This is a powerful and telling insight. We (the authors) did not want to make it explicit. But, since you have stated it, now every one should know :-)
This is also the crisis of the “middle” which we address in great detail in our book.