Professionals today face challenges from two fronts.
• Their output is highly valued when there is a direct and visible connection to the PRDUCT (source of revenue), PROCESSes (That enable the Product) and/or the Application/USE of the Product. We identify this kind of work with identifiable impact as Professional Work (A).
• Absent such deliberate emphasis the professionals slowly drift towards highly task driven information work (B) and endless physical tasks (C)
As a result the professional is required to constantly focus on increasing the Professional Effectiveness. The PE – Score can be measured as the ratio of the impactful work of professionals as a fraction of their total effort.
Recently we conducted a 2- day work shop on System Thinking and Transformational Skills at a Fortune 100 company to train their professionals with tools and means to increase their PE Score. The work shop was conducted for a group of 40 senior engineers and managers. We are pleased to present the summary of the feedback as noted in the table below:
Category Rating (%)
Facilitator
The facilitator was knowledgeable about the subject 91%
The facilitator was prepared and organized 89%
Participants were encouraged to take part in course discussions 90%
The facilitator was responsive to participants’ needs and questions 90%
The facilitator’s energy and enthusiasm kept the participants actively engaged 84%
Work shop materials and content:
The material content was appropriate 81%
The objectives were clearly explained 83%
The course content/materials were sufficient to achieve course objectives 81%
The length of the course was appropriate for the course objectives 76%
Learning Effectiveness
I learned new knowledge and skills from this course 85%
This course was relevant to my work 84%
Near Term Impact:
I will be able to apply the knowledge and skills learned in this course to do my job 83%
Business Impact:
This course will improve my job performance. 82%
Overall Impression:
I would recommend this training to my colleagues and co-workers 84%
The professionals who attended the work shop also offered the following summary comments on their learnings from this work shop:
• The methodology was good and easy to relate to my work
• Binary Economy, System approach, the concept of “Why?”
• Work shop contents helped me to correlate and think on the connection.
• System thinking
• Approach to system thinking
• Concepts like binary economy, PE – Score
• Understood about A,B,C concepts,- Professional work, Information work and Physical work – very new learning
• PE Score – New concept
• PE Score, need to focus constantly on delivering innovative solutions else we will become obsolete
• System approach and tools for transformational thinking
• Different perspective on my day to day activities
• Thought process to identify value from customer perspective, improve productivity and achieve engaged employees through challenging work
• This kind of training itself is a new concept for us
• Emphasis on core capability enhancement to sustain and survive
• System/complete solution approach and science involved in all the projects we work
• Out of the box thinking in a different perspective
• New way of working to improve efficiency and effectiveness
• Good presenter (knowledgeable & proven experience)
• Examples and video shown are excellent
